Use code "PICKUPinChi" for free Chicago pickup <3

I forgot a pencil...

Made-to-Order Items

Made-to-order items take 14-20 days for shipping and delivery. This is because each item is made individually, just for you. We manufacture our products one by one, eliminating the textile and packaging waste that comes from mass production. Learn more...

1 of 1 Pieces

Our 1 of 1 pieces take up to 7 days for delivery.

For these items we also offer overnight shipping. Please email info@cloina.store prior to purchasing for your order to be shipped overnight.

Can I track my order?

Yes! You will receive your tracking number once your item ships. (Please remember that a lot of our merchandise is made to order).

What is the cost of shipping?

Shipping is calculated at the end of your purchase. For all orders over $100, shipping is free. The cost of shipping can be dependent on your zip code.

What forms of payment do you take?

We accept all credit cards, Paypal, Venmo, and Amazon Pay.

Where do you ship?

We will do our best to ship wherever you are in the world. Email us at info@cloina.store if you are having trouble shipping out of the US

What shipping method do you use?

Shipping methods depend on where your items are being sent. Our 1 of 1 pieces ship out of Chicago via USPS. Our made-to-order items are shipped directly from our manufacturers in mainland China to your doorstep.

Returns and Exchanges

Yup. You have 7 days from the delivery date to contact info@cloina.store to set up your return. Due to us being lil babies & not a multi-million dollar company like Amazon, you will be responsible for return shipping.

 

Missing Packages

If you are having trouble locating your package, please contact us at info@cloina.store and we’ll help you figure it out right away!

Can I cancel an order?

Because our products are made specifically to fill your order, we are unable to offer cancellations.

Taxes

Taxes are applied at checkout.

International Customs Fee

We will cover international customs fees.

Do you love me?

yes </3

Any other questions

let's chat - info@cloina.store

...do you have any gum?

}